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Competitions Guide

Your comp-lete competitions online guide!

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FAQ's

Below is a list of common questions from our visitors. If you have a question that isn't answered below please contact us.


FAQ Quick Menu:

 

What's the purpose of CompetitionsGuide.com.au? Are there any fees?

CompetitionsGuide.com.au is an online resource on the subject of competitions.

There are no fees required to join our site.

 

Who owns CompetitionsGuide.com.au?

CompetitionsGuide.com.au is part of Promotion Space, a division of Craig Bradley Market Engineering Pty Ltd

The business is fully Australian owned and operated - (ABN 65 104 780 458)

 

How can CompetitionsGuide.com.au be a free service?

CompetitionsGuide.com.au is sponsored by promoters, who pay to either have their competitions listed on the first page of our complist pages, or for advertising on the site.

 

What's different about CompetitionsGuide.com.au?

There are a number of competitions sites around, so every need can be catered to.

1. We're free and always will be. We see no point whatsover in charging our members for information that is already publicly available.

2. We don't list any old comp. We have a number of guidelines that reduce the overall number of comps listed. You don't need us to tell you where your local chook raffle is.

3. We're upfront about sponsored listings. Promoters pay us extra to be on page one of our guide, or in the top two listings on all other pages. We don't sneak sponsored links into general listings.

4. We are honest when promoting to our members. We make revenue through mostly advertising and highlight this in all our communications. We never send messages with "hey, found some great comps you may like to enter", all of which happen to be paid for.

5. We are growing rapidly and hopefully this means we're doing something right. Since May 2010 we have grown from 25,000 members to over 90,000 in July 2011.

6. Promoters seem to like us. We are the only site to the best our knowledge that promoters publicly praise. And they are the ones providing the competitions! (check out some comments on our Promoters page).

7. We listen and change. Our site has gone through numerous changes, mostly driven by our member's requests. We don't simply sit back, relax and expect members to appreciate us.

8. We respect your privacy. Some competitions sites insist on only allowing you to join with an ISP email address. We don't. Plus, we don't track any of your site movements (such as competitions you click on), simply because we don't need to know.

 

Where do you find so many competitions?

We have a small team of members, known as "Comp-Hunters", who provide Competitions Guide with information to keep our site freshly filled with new competitions.

And, yes, they do get rewarded for their efforts.

 

Do I have to become a member?

You can look around at any time, but to enter the listed competitions you need to register.

Joining only takes a few minutes, and the only info we need from you is an email address (which you need to confirm).

 

What's types of competitions and offers does CompetitionsGuide.com.au list?

CompetitionsGuide.com.au mostly provides a mix of competitions to give our members a variety which includes a combination of;

- Chance competitions (winners are drawn at random)

- Skills competitions (usually judged on the answering of a words-or-less question)

- Free to enter (no charge to enter)

- Shop to enter (you need to buy something before entering)

* Note, we don't include charges such as SMS or 1900 phone entry as a "purchase".

 

What do the ticks and crosses mean?

The ticks and crosses make it easier for you to review the competitions before entering.

You can mark a competition with a tick if you like it or a cross if you dont like it.

Note: Marking a competition with a tick does NOT automatically enter you in the draw.

 

Do you only list competitions you've been paid for?

No. As a guide, we list competitions that would be of interest to our members. Promoters wishing to have their competition listed at the front of the guide "features" pay to do so.

 

Why don't you review the competitions that you list?

We take the position of offering a guide, not a review (although we used to review individual comps). We don't take a positive, negative or neutral view on our listing pages, we leave you to do this.

Having said that, if we see something working particularly well we may include it in our blogs.

 

How can I win more competitions?

If you're serious about wanting to WIN, you should invest a small amount of time and money in buying "Competitions - The Book".

Unfortunately our online copies are sold out, however you should be able to order one through your local bookstore.

Stay tuned for our frequently updated blogs, as they're full of useful hints and tips.

 

I'm getting swamped with emails, help!

If you enter online competitions (particularly survey and reward comps), you will receive a sharp rise in emails.

Read our helpful article on the subject of managing emails

 

By joining CompetitionsGuide.com.au do I receive emails?

Joining CompetitionsGuide.com.au does mean that you will receive a newsletter every week (Tuesdays) and we also send emails which are sponsored i.e promoters pay to send.

We try to keep our sponsored emails competitions-related (unless there is a super hot offer of some other kind) and generally these will be for newly listed feature competitions.

Although joining your site places you on our mailing list, you can unsubscribe at any time. Either look out for an unsubscribe link on our emails. or send us a note on our contact page and we will auto-send instructions.

Over 70% of our members stay on our mailing list because they like our updates, however there's no obligation at all.

 

When do you update your competitions?

Competitions are mostly added Monday to Friday, and each Tuesday we send out our newsletter featuring our top 12

 

I want to receive your CompetitionsGuide.com.au updates but aren't getting them?

This means your spam setting is probably doing the it's job a little too well. Depending on your email settings you can list the email address news@CompetitionsGuide.com.au.com.au as a trusted site. It doesn't always work, but give it a shot.

Latest Update:

Hotmail will list mail from CompetitionsGuide.com.au in the Junk box. Simply "mark as safe"

Gmail and Bigpond at this stage treats our email as standard.

Yahoo seems fine, but seems to take forever to arrive .....

 

I can't access some of your guide listings?

Again, this can be an internet security problem. Try disengaging your internet security program and try again.

 

How can I contact CompetitionsGuide.com.au?

Simply drop us a note on our Contact Page

 

Can I contact you if I have any questions about competitions listed?

We can answer any questions on any competitions that are marked as exclusive. Any other issues you'll need to take up with the promoter (refer to the terms and conditions of each competition).

Having said this, if there's anything incorrect please let us know.

 

Why doesn't CompetitionsGuide.com.au have a forum?

People who love forums are well served, and you can find either free or subscription (pay to join) sites.

We would rather spend our time finding competitions and offers for you, than worrying about moderating forum content.

 

I haven't received my registration email

This is mostly caused by incorrect email addresses, although not always. Some email services such as gmail can take up to an hour to send through the registration email (which would be painful)

Check your spam filter, as this can sometimes block our emails.

If not, send us a note on our contact page and a number of other solutions will be sent to you automatically.

 

How do I change my registered email address?

Simply update your details here

Make sure you confirm your details on your new email address.

 

Can I suggest a competition for listing?

We don't accept suggestions for listings, purely because we get flooded with Promoters pushing their own campaigns (usually disguised as members).

If there's a good competition in the market, our Comp-Hunters will find it.

 

How do I cancel my membership?

Simply let us know via our contact form and we will remove your membership within 7 days.

 

What if my business wants to list a competition with you?

We will happily discuss a Feature Listing with you.

However we don't accept general requests to appear on our non-sponsored area. Our Comp-Hunters will find you first.

 

Help! I'm getting multiple newsletters and updates!

This can happen if you've entered competitions under various emails in the past.

To fix this, simply unsubscribe from any email received from each address that you don't want emails to be received from.

 

Why are some competitions listed for other competitions sites?

Yes, a bit like a free-to-air TV network advertising Foxtel. We do accept Feature Listings from other competitions sites, and you're always free to choose which ones you like best.

 

Do you screen competitions that are listed?

To the best of our ability, but we can't always be sure. We normally are notified very quickly by our members if a competition is suspect.

Having said this, often competitions you sign up for may offer competitions and freebies that we would not accept as listings.

 

Can I list competitions I find here on other sites?

The information found on Competitions Guide is publicly available so we have no control over what you do with this information.

We don't assume ownership over information about competition campaigns run by 3rd parties.

 

I've noticed mistakes in a competitions listing

Not so much a question, but yes, we do make mistakes.

Sometimes this is the incorrect listing of a shop-to-enter competition as a free-to-enter competition.

Other times, a competition simply changes it's page and we won't know unless someone tells us.

We appreciate getting updates from our members. We try to minimise mistakes but apologise in advance for when they happen.
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