FAQ's

Below is a list of common questions from our visitors. If you have a question that isn't answered below please contact us.


FAQ Quick Menu:

 

What exactly is Competitions Guide?

Competitions Guide is Australia's biggest competitions site!

We've made finding competitions for you easy with approximately 300 competitions at any time, and new comps added every day.

So, sit back and relax, they're all here under the one roof and the hard work is done for you!

 

Who owns and runs Competitions Guide?

Competitions Guide is owned and managed by CBME Pty Ltd, which sounds as though we're a major corporation.

In fact, Competitions Guide is a Husband and Wife operation, run by Craig and Helen Seitam from our 'HQ' in Brisbane.

We've been doing this since 2005!

 

Does it cost anything to join?

You can join for free as a Standard Member, and access twelve competitions on page one. It's a good way to start, and see if you like comping.

If you want to enter over 300 Competitions, you'll need a Go Premium Membership

Go Premium costs $3.30 Per Month, charged one-off as $39.60 - that's only Eleven Cents a Day!

Go Premium Instantly Here

 

Why would I want to Go Premium?

We can give you every reason in the world, but we'd prefer you take a look at real Go Premium Member's opinions.

Take a look at what our Go Premium members have to say

Even better, check out what Go Premium members are Winning

And, when you're done find out Take a look at how Go Premium members profit from comping

 

What payment methods can I use?

You can pay for Go Premium securely by either Credit Card or PayPal

If you don't have a Credit Card or PayPal Account - Bank Deposit Details are:

- Account Name = Competitions Guide
- BSB = 012 429
- Account - 1989 88471
- Amount = $39.60

*If paying by Bank Deposit, please make sure you include your registered email address or member ID in the comments section.

 

How secure is your site to use (or pay for Go Premium Membership)?

Our site is fully secure (as evidenced by the https:// in our web address), you will also see a green padlock and the name of our company Craig Bradley Market Engineering Pty Ltd

On our Go Premium payment page, you will also see our 'Secured by Thwate' badge. If you click on this and scroll down you will also get further security info.

So, in short, we are super safe!

 

If I Go Premium will I get automatically billed at the end of the year?

No, we do not have auto-renewal.

We'll send you a note shortly before your Go Premium Membership expires, and it's up to you whether or not to stay.

 

How do I unsubscribe from receiving your email newsletters?

All of our emails have an 'unsubscribe' link at the bottom. Simply click on the 'unsubscribe' link and follow the prompts.

 

How do I update my details?

Simply update your details here

Make sure you re-confirm your new email address when we send your confirmation email.

 

Why are some competitions marked as 'Featured''?

These are competitions that all members can enter - you don't need a Go Premium Membership.

These are mostly simple easy entry competitions, and are updated regularly.

 

Do I have to become a member to use your site?

You can look around at any time, but to enter the listed competitions you need will need to register as a member.

Joining only takes a few minutes, and the only info we need from you is an email address (which you need to confirm).

 

What's with the yellow stars, green ticks, red cross, purple eyes, blue crayon & orange I's?

Firstly, the purple eye just means that you have clicked on a competition before.

All other tools are available only to our Premium Members!

If you click on a yellow star, it means you like the competition, and this will be copied into your favourites area.

You can view your favourites by clicking on the big yellow star. If you want to remove a favourite, simply click the yellow star again and it will be removed next time you visit.

Your favourites will remain for 3 months after they close, which you can see in the 'expired favourites' area.

Use the green ticks to remind you if you've already entered a competition.

A red cross, simply means you don't like a comp or don't want to enter it

The blue crayon is for you to take notes, say for a words or less comp

Click on the orange I if you want to read the competition terms & conditions.

 

How can I win more competitions?

If you're serious about wanting to Win, you should download a copy of Competitions The Book

Competitions - The Book has featured on Today Tonight, A Current Affair, Sunrise and more.

You can buy Competitions - The Book for $29.95 but you can Get It Free with a Go Premium Membership!

 

Will I receive emails from Competitions Guide when I join?

Yes, we usually send out daily newsletters with our pick of new and closing competitions.

You can unsubscribe from receiving our emails at any time by using the unsubscribe link on the bottom of our emails.

 

When do you list new competitions?

We update our list every day of the week at 6AM (Australian Eastern Standard Time).

 

I want to receive your newsletter updates but aren't getting them?

This could mean that your spam setting is probably doing its job too well. Try listing our email address: news@CompetitionsGuide.com.au as a trusted site or try adding our email address to your list of Email Contacts.

Latest Update:

Hotmail will list mail from CompetitionsGuide.com.au in the Junk box. Simply "mark as safe"

Gmail and Bigpond at this stage treats our email as standard.

Yahoo seems fine, but seems to take forever to arrive .....

 

Why haven't I received my registration email?

This is usually caused by entering an incorrect email address (we get up to 10 failed emails per day due to typos in the address).

Some email providers such as Gmail can take up to an hour to send through your registration email, so please be patient.

Also, try checking your spam filter as this can sometimes block our emails.

If you're still having problems, send us a note via our Contact Us page and we will do our best to resolve the issue.

 

I unsubscribed, but now I want to rejoin your mailing list!

You will need to update your details with a different email address, or if you have cancelled your membership as well, re-join under a new email address.

To rejoin our mailing list simply change your email address here